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Channel: Payments Views from Glenbrook Partners » Customer Relationship Management
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Merchants Just Want to Sell More!

Some of us payments geeks often lose sight of what merchants really want – they just want to sell more. Selling more stuff is like 10 times more important to them than saving money on their costs of...

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Social Media Meets Financial Services

Erin McCune and I had a lot of fun today teaching our Workshop on Social Media (aka Web 2.0) and Financial Services. As seems to happen more and more these days, an informed and interested group adds...

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